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UK SMALL & MID-SIZE FIRMS LOSING OVER £100,000 A YEAR THROUGH SHODDY BILLING PRACTICES

Coretime study finds UK small and mid-tier time related billing practices losing equivalent to cost of two extra fee earners through poor time billing - "a sorry waste in lean times" comments Coretime CEO.

Small and mid-tier time billing accountancy practices, engineering firms, architects, advertising agencies, consultancy companies, software consulting business and other time related billing management businesses in the UK are losing up to £100,000 a year because their time recording, project management and billing practices are not up to scratch, says a study by leading time and billing software solutions company Coretime. Losses are being run up through a common situation of as little as one or two billable hours a week going unrecorded on bills - with cumulative billing costs amounting to as much as the salaries of two extra fee earners.

The study outlines how on a total of 37 billable hours worked in a week, with 4 billing hours allowed for project administration, the fee earner can bill 33 hours. Over 10 fee earners billing £120 an hour, just two lost bill hours each per week would amount to a loss of £2,400 in billings per week - or £115,200 per 48 week working year.

"Our study is based on billing information and statistics we've received from potential and existing clients" comments Ray Nolan, CEO of Coretime, developers of leading time and billing software, Tempus Pro Online. "It seems that to lose an hour or two a week is a common and simple mistake to make when a consultant is under pressure to resolve or forward cases.

"The missing billable hours are often lost because the fee earner cannot remember how many hours they had recorded earlier in the week because they had filled out their timesheet for billing purposes on Friday, instead of completing them at the time of carrying out the work. We call it admin padding - where the time recorder assigns a missing hour to Administration (non-chargeable) because they cannot recall what they were actually doing for that hour.

"The pressure is on the fee earner to complete and submit timesheets and it is as a result of this pressure that the billable hours are missed. It is our experience that as much as 5-10% of billing hours on a project are missed as a result of poor timesheet practices. "No professional firm looking to maximise its income should allow such poor billing management practices to continue - it's a shoddy waste in such lean times," he concluded.

| Management | Time | Billing | Timesheet | Project |

| www.maketimepay.co.uk | www.maketimepay.com |
| www.coretime.co.uk | www.coretime.com |

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