We’re here to help.

Our Technical team are available Monday – Friday 9am-5pm to answer your questions and fix any issues.

Support Performance

Average Score: ⭐ 4.8 / 5
Every week, we ask our customers to rate their support experience and we’re proud to consistently deliver fast, friendly, and effective service.

Recent Feedback:
“Great service. Prompt and fast. Great customer service and speedy upgrade.”
“It was great to have it resolved and to know what to do next time.”
“Excellent service as usual.”

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Customer Portal

Access your account, manage your subscriptions, and get personalized support. Our customer portal is designed to give you everything you need in one place.

Go to our Customer Portal
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Training

Maximise your potential with Coretime by accessing our comprehensive training resources. Whether you’re new or need a refresher, our training videos and guides are here to help.

Learn more about our training
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Remote Assistance

Need help troubleshooting? Our remote assistance service allows our experts to assist you directly, ensuring a quick and efficient resolution to your issues.

Get Assistance
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Terms and Conditions

Understand your rights and responsibilities when using our services. Review the terms and conditions to ensure you’re fully informed.

Read our Terms & Conditions
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Service Level Agreement

Learn about the levels of service you can expect, including our commitment to uptime, support response times, and resolution targets.

Read our Service Level Agreement
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Coretime Releases

Explore the latest Coretime releases, including Coretime 2025.1, and discover the new features and enhancements designed to improve your user experience.

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+441423 653800

support@coretime.com

Latest resources

View all our resources
  • Download

05 Nov 2026

Coretime Leave Manager

Join Laurie Pottage, Sales Director at Coretime, for a practical look at Coretime Leave Manager. Discover…

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  • Blog

20 Oct 2026

How Exposed Time Tracking & Project Logs Could Put Your Business at Risk

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  • Download

16 Oct 2026

The Professional Services Timesheet & Billable Leakage Audit Checklist

The 5-Minute Timesheet & Billable Leakage Audit Checklist Are uncontrolled spreadsheets, loose access permissions, or unrecorded…

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  • Blog

15 Oct 2026

Why Timesheets Matter for Irish Architects 

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  • Blog

08 Oct 2026

Streamlining Pharma Project Delivery Without the Admin

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  • Blog

21 Sep 2026

Time Tracking for Architects: Software vs Spreadsheets

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  • Download

15 Sep 2026

Product Demo

Want to explore Coretime before booking a 1-to-1 session? Join Sales Director Laurie Pottage for a…

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  • Blog

07 Sep 2026

The Cost of Poor Timekeeping for Employers

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  • Blog

27 Aug 2026

How to Improve Employee Well-being in Professional Services

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What’s next?

Get in touch with us. Only by getting a good understanding of your business requirements can we recommend a solution.

Book a free demo